Salida Mountain Sports FAQ

We are at 110 N F Street in downtown Salida, Colorado. Call us at (719) 539-4400 or email info@salidamtnsports.com.

Monday through Saturday 10am to 6pm, and Sunday 10am to 5pm.

Yes. Choose free in-store pickup at checkout and pick up your order at 110 N F Street. Most orders are ready within 24 hours, and we email you when yours is.

Pickup orders are held for 14 days. Bring your order confirmation and a valid ID.

Orders over $100 ship free by ground in the lower 48. Skis, snowboards, splitboards, snowshoes, poles, kayaks, tubes and paddles ship at live carrier rates. Fuel, bear spray and aerosols are pickup only. Free in-store pickup on every order.

We ship from Salida, Colorado, to addresses in the United States. Under $100, rates are calculated live at checkout for USPS Ground Advantage, USPS Priority Mail, UPS Ground or UPS 2nd Day Air. We email tracking as soon as your order ships.

New, unused, unwashed items with tags and original packaging can be returned within 30 days of delivery. Email info@salidamtnsports.com with your order number to start a return. Need a different size or color? Contact us first and we will check stock.

Sale and clearance items, demo and used gear, electronics, avalanche safety gear, harnesses, helmets, undergarments, WAG bags, food and drink are final sale.

Refunds go back to the original payment within 5 to 7 business days of us receiving the return. Return shipping is on you unless we sent the wrong or a damaged item.

A preorder reserves product that is on the way to us. Preorder items are charged in full at checkout to hold your size. Arrival dates come from the brand and can move, and we will email you about any big changes.

Yes. Cancel any time before your preorder ships or is picked up for a full refund to your original payment method. Email us with your order number. If the brand cancels or changes the product, you get a full refund. Once a preorder ships, it falls under our standard return policy.

Yes. AT, telemark and splitboard packages are $100 a day, and we rent cross country skis, snowshoes, shovels, probes and skins. Call (719) 539-4400 or stop by the shop to reserve. Rates and the full rental policy are on our Rentals & Demos page.

Pick up after 5pm the evening before and return by 11am the morning after your last day at no extra charge. Late pickups or returns, or full extra days, are charged the daily rate.

We take a credit card as a deposit for lost or broken gear. It is only charged if needed. Gear returned dirty has a $10 cleaning fee. Every renter signs a rental agreement, and a parent or guardian signs for renters under 18.

Yes. One day of rental can be credited toward a purchase.

Yes. Our full-service ski shop does tunes from a $30 hot wax to a $100 stone tune, binding mounts, and custom boot fitting with MasterFit InstaPrint footbeds. See our Ski Shop page for all rates.

No. Tunes and mounts don't need an appointment. Just drop your gear off at 110 N F St any time the shop is open. Rush service is $25 extra and gets your gear back the same day or next morning, based on shop availability.

Yes. We mold liners, punch and grind shells, build custom footbeds and install heaters on most boots. Book a boot fit appointment or call (719) 539-4400 with questions.

Our Size Guide links our ski boot, touring binding and trail shoe fit guides plus apparel sizing tips. If you are between sizes, call or stop in and we will help.